Update your details — Arise Software

Step 1 of 5Which trusts are you an owner in?

Tick every trust that should get your new details. Each trust's office will check and update its own records.

No trusts are taking updates here yet. Please contact your trust's office.

Step 2 of 5About you

Are you the owner?

Yes, I'm the owner No, I'm helping an ownerFor example as whānau, their attorney or their administrator

Your full name

How are you connected to the owner?

Your details

As the trust knows the owner, so the office can find the right person.

Title (optional)

First names

Surname

Other names the trust may know you by (optional)

For example a maiden name or a name before a deed poll.

Date of birth

For example 27 3 1958

Day

Month

Year

Owner number (optional)

If you know it. It's on letters and statements from the trust.

How can the office contact you about this?

Give at least one. If you give an email address, we'll email you your reference number.

Email

Phone

Step 3 of 5What would you like to update?

Tick everything that has changed.

New postal address

Street address or PO Box

Address line 2 (optional)

Suburb (optional)

Town or city

Post code

Country

New phone or email

Fill in only what's new.

Home phone

Mobile

Email

New bank account

A New Zealand bank account in your name. You'll add proof of it on the next step.

Name on the account

Account number

Bank, branch, account and suffix, for example 12-3456-0123456-00

IRD number

8 or 9 digits, for example 123-456-789

New name

Fill in the parts that are changing. You'll add the certificate or deed poll on the next step.

New first names

New surname

Why is the name changing?

Something else

What else should the trust update?

Step 4 of 5Proof of identity

A clear photo from your phone is fine: all four corners, no glare, easy to read. JPG, PNG, HEIC or PDF, up to 10 MB each.

Your photo IDDriver licence, passport or 18+ card

Needed

Choose a file or take a photo

Proof you can act for the ownerFor example an enduring power of attorney, a court order or letters of administration

Needed

Choose a file or take a photo

Proof of the bank accountA bank statement, deposit slip or banking app screenshot showing the name and account number

Needed

Choose a file or take a photo

Name change documentMarriage certificate, deed poll or similar

Needed

Choose a file or take a photo

Proof of addressA recent bill or letter. Helpful, not required.

Optional

Choose a file or take a photo

Anything else that helpsOptional

Optional

Choose a file or take a photo

Step 5 of 5Check and send

Your answers will show here.

The details I've given are true, and I am the owner or I have the right to act for them. I understand the trust's office will check them before changing their records.

Your details and documents go only to the offices of the trusts you ticked. Documents are deleted after the update is finished. More about privacy